Service Encounter Journal Assignment Example | Topics and Well Written Essays - 500 words

Service Encounter Journal - Assignment Example The service is easily accessible and the customer chooses on the basis of his requirements but the stock is limited at times and one has to choose from the products available. Moreover the shipping costs are high. My reaction was normal. I needed the bed and I got one but the bidding procedure irritated me. I was somewhat satisfied but was worried of the extra shipping cost I had to incur. However the exchange terms were good. I am undecided about my return decision as it depends upon the urgency of my requirement. If I felt to buy something without taking the trouble of going to a shop, I may search the product at ebay. However, my decision to buy may involve the cost at home and the cost at any retail shop. The more preferable would be the one that offers less cost with more attractive replacement package. My encounter with Adobe Inc. was an above average contact service. I had to go through some pdf files while my adobe reader got corrupted. I instantly typed the web site and searched for the required software. I got it instantly and free of cost. I felt glad and overwhelmed by the fact that if I encounter any problem with adobe I can have the solution instantly. The website offers superior customer service by segregating different types of customers and providing relevant software. My satisfaction resulted due to the fact the most commonly needed software like adobe reader are provided without any cost. It’s a fact that no operating system can operate fully without adobe softwares. Whether it is Photoshop, flash work or pdf files, we need the product but the most overwhelming feeling results due to the fact that all of them are so easily accessible and the most common are offered free of cost. So there is no question of not visiting the site when one needs any of its software. I think it’s the first choice and most probably the last too. My encounter to Valvoline was a below average contact service. Whenever

Psychology in Silence of the Lambs Essay Example for Free

Psychology in Silence of the Lambs Essay The Silence of the Lambs 1991 Director Jonathan Demme Writer Thomas Harris Cinematographer Tak Fujimoto Jodie Foster Clarice Starling Anthony Hopkins Dr. Hannibal Lecter AKA Hannibal the Cannibal Scott Glenn -Jack Crawford Ted Levine -Jame Gumb AKA Buffalo Bill Theme can be defined as a central insight. According to the authors of The Art of Watching Films, a theme in a literary work or film should be universal and should be one that challenges people (Boggs Petric, 2008). The Silence of the Lambs shows that peoples search for peace is universal. We see characters from all walks of life searching for peace. There is Clarice Starling, an FBI agent in training, Dr. Hannibal Lecter, a brilliant psychiatrist incarcerated for murder and cannibalism, and Jame Gumb, AKA Buffalo Bill, a man driven to murder by his sexual identity crises. Each of these characters, in their own ways, search for peace throughout the film. (Demme, 1991) Clarice Starling, portrayed by Jodie Foster, is seen as the main character. She begins a sort of friendship with Dr. Hannibal Lecter, portrayed by Anthony Hopkins, hen she is assigned to question him on the Buffalo Bill murder case. The two have much in common because they are both ostracized by society and both are searching for peace. Dr. Lecter is imprisoned and shunned by society for committing acts of cannibalism. Clarice is shunned in her own society because she is a woman in the FBI. We see her strive for peace and acceptance in this predominantly male society. We also see her struggle to find peace with her past. There are two scenes in the film that best depict Clarices search for peace. Ebert, 2001) The first scene where we see Clarice struggle to find peace in the world she wishes to inhabit is the one where she and her male boss, Crawford, go to examine the body of one of Buffalo Bills victims. Crawford suggests to a male officer that they shouldnt discuss the crime in front of a woman, Clarice. A close up of Crawford and the officer whispering and staring at Clarice is seen from her pe rspective. We as viewers see what she sees. We are brought into the film and we feel awkward Just as she does. This is an example of suture. Suture is the way a film maker draws us in. We, the viewers, become stitched into the fabric of the story (University of Wisconsin, 2013). Director Jonathan Demmes camera techniques compel us to adopt Clarices point of view above all others. We are accustomed to seeing things as she would see them. So when the direct angle changes and we are forced to look at Clarice head on in this scene, it us unnerving. As Crawtord and the officer look at ner wit n the eyes ot the audience, we feel the same anxiety she feels while being examined by the men around her. The next scene where we see Clarice search for peace, is the one in hich she discusses the films titular line. She is questioning Dr. Lecter, trying to gain some knowledge that can help her locate Buffalo Bills next victim, Catherine Martin. Hannibal agrees to answer the questions, but only if she reveals information about her childhood. Clarice recounts the story of living on a farm and being awakened by awful screaming. When she goes to investigate the noise, she sees lambs being led to slaughter. Her instinct is to free them, but they wont move. In vain, she tries to carry one away but it is too heavy for her. She cant save it. Dr. Lecter says to her; mfou still wake up sometimes, dont you? You wake up in the dark and hear the screaming of the lambs. Clarice admits this is true. He then continues; And you think if you save poor Catherine, you could make them stop, dont you? You think if Catherine lives, you wont wake up in the dark ever again to that awful screaming of the lambs(Demme, 1991). Clarice claims she doesnt know and it is possible she truly doesnt, but we can see in her face that wants it to be true. We see the pain in her ace and her desire to be released from the screaming and find peace. Director Jonathan Demme lets us connect with the characters by shattering the fourth wall. He positions the camera so Clarice is essentially talking to the audience in extreme close up shots. This technique instills her anguish into the audience. Clarice then becomes more demanding, asking for the killers name but before Hannibal can answer Dr. Frederick Chilton informs her its time to go. She is nearly dragged out of the room, but breaks free to run back to Hannibals cage and retrieve her case files. The visual style up to this point in the scene has been dark, but when Clarice rushes to the cage, there is light illuminating Hannibal. Clarice running towards this light represents her search for peace. She is hoping the clues left by Dr. Lecter in the case files will enable her to catch the killer, save the kidnapped girl, and stop the lambs from screaming. The Silence of the Lambs is traditionally considered a horror film. However, it is more than that. It is a great reference to sociology because it touches on so many topics important to people (Kim, 2010). Throughout the movie we see motifs of transformation and gender roles, but it is the theme of searching for peace that really speaks to us. This type of film serves the purpose of making us look inward. It forces us to identify our fears and what we are willing to do in order to find our own peace in the end. The theme is evident in the writing, but it is the vision, the use of dark and light, and camera techniques of director Jonathan Demme that truly bring it to focus. Reterences (2013). What is Suture? University of Wisconsin.

Introduction Why Use OPNET Modeler Computer Science Essay

Introduction Why Use OPNET Modeler Computer Science Essay OPNET Modeler is a very good tool for network designing and simulation. OPNET Modeler was selected because most of the wired and wireless network components are available in the OPNET 15.0 Modeler. In this version a number of different models can be created to simulate, analyze and compare their results. This chapter explains how the different wired and wireless network has been designed and simulated in OPNET Modeler. In this project different scenario for Ethernet, DSL, Wi-Fi, and WiMAX in two different projects has been created in OPNET Modeler 15.0 . There is also a comparison between the wired and wireless networks. The Ethernet network is compared with the Wi-Fi network and the DSL network is compared with the WiMAX network. Overview of OPNET Modeler OPNET stands for Optimized Network Engineering Tool. The OPNET Modeler is a very powerful tool for the network modeling and simulation. The purpose of the OPNET Modeler is to optimize cost, efficiency, performance, viability and scalability characteristics of the network. In addition OPNET Modeler has a huge library of nodes(fixed, mobile or satellite), links(simplex, duplex, wired or wireless), and subnets, which are used to design and simulate network configuration, protocols, traffic and end user applications. OPNET Modeler has three hierarchical levels or editors. These are Project Editor Project editor is also known as network editor. The project editor is the key staging area for modeling a network simulation. In the project editor a network can be created by using the nodes, link, and subnets from the standard library, then select statistics, run the simulation and view the results of the network. FIGURE: Node Editor To built models of nodes the node editor is used. Node editor specifies the internal structure of the network node. The node includes workstations, satellite terminals, switches, and remote sensors. The OPNET node has a modular structure. The packets and status information are exchanged between modules which are connected via packet streams or statistic wires. Every module performs specific function, such as generating packets, processing packets, transmitting and receiving packets or queuing packets. FIGURE Process Editor The process editor is used to design process models, which controls the basic functionality of node models generated in the node editor. The process models are represented by Finite State Machines (FSMs). The FSMs are generated with icons, which show states and lines which shows transitions between states. The process models are expressed in C or C++ language. Figure In this chapter four different scenarios are discussed. These are Scenario1: Ethernet Network Model In this scenario a new wired network for Ethernet is created in OPNET Modeler as shown in figure. This scenario is created for campus network. In this scenario seven workstations are connected to the switch. With the help of a router the switch is connected to the server. The switch is connected to the router which is connected to the server. Ethernet links are used to connect all these nodes with each other. The server provides different applications used for the workstations. For this network model we also need to define the applications and profiles by adding a node for the application and profile. The workstations are associated with the profiles in order to use different applications. H:snapshots 1ETHERNET.bmp Figure Ethernet Network Model The nodes used in this scenario is Node Name Description Applications Profiles Server Router Switch Workstation How to configure Nodes The configuration of each node is as follow Application Configuration The application configuration is the most important node in the network design. By default the application configuration has a maximum of sixteen services, which are supported by the OPNET Modeler. These are http, ftp, e-mail, print etc. In this scenario the default services are selected as shown in the figure To configure the application node right click on it, select Edit Attributes a dialogue box will open. Change the name field value to application. Expand the Application Definitions row, select the default option while left other setting at default as shown in the figure. H:SNAPSHOT22)ETHERNET APPLICATIN CONFIG.bmp Figure: Ethernet Application Configuration Profile Configuration The profile configuration allows us to define a user or a group of user to the application services supported by the network. For this scenario one profile is defined namely shahid. The profile node can be configured by expanding the profile configuration row. Define the profile namely shahid also define the applications and change the operation mode to simultaneous while left the other setting at default as shown in figure To configure the profile configuration right click on it, select Edit Attributes a dialogue box will appear. Change the name field value to profiles. Expand the profile configuration row, select edit. Then define the profile namely shahid also define the applications and change the operation mode to simultaneous while left the other setting at default as shown in figure. H:SNAPSHOT22)ETHERNET PROFILE CONFIG2.bmp Figure: Ethernet Profile Configuration Server Configuration The server can generate the applications traffic such as http, ftp, e-mail, print etc. This traffic can be sent to the workstations with the help of router and switch which are connected through Ethernet links. In the server configuration, three applications supported services were defined namely http, ftp, and e-mail while all other settings are left at default as shown in figure. H:SNAPSHOT22)ETHERNET SERVER.bmp Figure Ethernet Server Configuration Workstation Configuration The workstation can also generate the applications traffic, which can be sent to the server through the network to the server. The workstation can be configured by selecting the Application Supported Profiles namely shahid while left all the other parameters at default as shown in the figure. H:SNAPSHOT22)ETHERNET WKSTN CONFIG.bmp Figure: Ethernet Workstation Configuration Router and Switch The functions of both the router and switch are almost the same. Both are forwarding the traffic to the end nodes. The router and switch are connected to each other through Ethernet link. Scenario2: WLAN Network Model In scenario 2 a wireless network model for WLAN is created in OPNET Modeler as shown in figure. This scenario is also created for the campus network. This scenario is similar to scenario1 with slight changes. In scenario2 the switch of scenario 1 is replaced with the wireless access point (AP) and also the workstations are replaced with the wireless LAN workstations. The main function of the wireless access point is to transmit and receive the wireless signals. The access point is connected to the router which is then connected to the server through Ethernet link as shown in figure. C:Usersshahid aliDesktopUntitlrgregreeddfgdfg.png Figure: WLAN Network Model The nodes used in scenario2 is Node Name Description Applications Profiles Server Router Wireless Access Point Wireless LAN Workstations The configuration of all the nodes except the wireless access point (AP) and wireless workstations are the same which are discussed in scenario1. The configuration of the wireless access point (AP) and the wireless workstations are as follow. Wireless access point (AP) configuration The wireless access point (AP) transmits and receives the wireless signals. The wireless access point can be configured by expanding the wireless LAN parameters. The access point functionality should be enabled so that this node can transmit the wireless signals. The BSS Identifier value is set to 0. If there is another wireless access point (AP) in the network then its BSS Identifier value must be different. The other setting is left at default as shown in figure. H:SNAPSHOT22)WLAN AP CONFIG.bmp Figure: WLAN Wireless Access Point (AP) Configuration Workstation configuration The workstation configuration is the same as the workstation configuration in scenario1. But in this scenario the BSS identifier value for the workstations is also defined. The BSS Identifier value is set to 0. This value must be the same as the wireless access point BSS Identifier value. The access point functionality is disabled for the workstations. The remaining settings are left at default as shown in figure. H:SNAPSHOT22)WLAN WKSTN APLICATION AND WIRELASS CONFIG.bmp Figure: WLAN Workstations Configuration Scenario3: DSL Network Model In this scenario a wired network model is created for the DSL using the OPNET Modeler. In this scenario four workstations are connected to the switch through the Ethernet links. The switch is connected to DSL modem. The DSL modem is connected to the DSLAM via the DSL links. The type of DSL used for this scenario is Asymmetric DSL (ADSL). The ADSL has a high downstream data rate than the upstream data rate. The function of the DSLAM is to linked several users to the high speed backbone network. The DSL modem is used to send and receive signals. The DSL modem has internal signal splitter that carries voice signal on the low frequencies and carries data signal above that frequencies. With the help of IP cloud the DSLAM is connected to the server via the PPP link. The figure shows the DSL network model. C:Usersshahid aliDesktopSHANPSHOT33DSL.bmp Figure: DSL Network Model The nodes and links used in scenario3 are Node/Link Name Description Applications Profiles Server Router Switch Workstation IP Cloud DSLAM DSL modem PPP Link DSL Link Ethernet Link The configuration of each node and applications taken for this scenario is the same as discussed in scenario1 and scenario2. For scenario3 the profile name is different, here the profile name is SHAH. Scenario4: WiMAX Network Model In scenario4 a wireless network model for the WiMAX is created using OPNET Modeler. This scenario is the same to scenario3 but there is a slight changes. A new node is added for the WiMAX configuration. Without this node the WiMAX network will not work. In this scenario the DSL modem is replaced with the WiMAX basestation, the switch is replaced with the subscriber station and the workstations are replaced with the wireless workstations. The WiMAX basestation will transmits the wireless signal over a long distance. The subscriber station which is found at the costumer site receives this signal, which is then sent to the wireless workstations. The subscriber station and the WiMAX basestation communicate through air interface-. The WiMAX basestation is communicating to the server through the ip cloud and router via PPP link. The figure shows WiMAX network model. C:Usersshahid aliDesktopSHANPSHOT33WIMAX.bmp Figure: WiMAX Network Model The nodes and links used for scenario4 are Node/Link Name Description Applications Profiles Wimax config Server Router Ip cloud WiMAX basestation Subscriber station Workstation Link

Freedom of Thought in Solzhenitsyns One Day in the Life of Ivan Deniso

There are many definitions of the term "freedom." Some will say that to be free one must be allowed to do as one pleases in terms of one's physical body, while others will say that one must only be able to think to be truly free. Yet another group will argue that both aspects must be present for true freedom to exist. In many of his books, but specifically One Day in the Life of Ivan Denisovich, Aleksandr Solzhenitsyn deals with the idea that the mind is not truly free. He believed that since there is an inherent desire for approval within the human race, any thoughts that agree with the values of society cannot be deemed free thinking since the thinker could simply be searching for approval. Some critics believe that "this implies a double standard on freedom of thought," and that "freedom is inherent in the very process of thought" (Fink 1). Solzhenitsyn believed that it was nearly impossible to have truly free thoughts under the prison camp conditions described in One Day in the Life of Ivan Denisovich, or in any situation where there is an authoritarian ruler. In a pris... Freedom of Thought in Solzhenitsyn's One Day in the Life of Ivan Deniso There are many definitions of the term "freedom." Some will say that to be free one must be allowed to do as one pleases in terms of one's physical body, while others will say that one must only be able to think to be truly free. Yet another group will argue that both aspects must be present for true freedom to exist. In many of his books, but specifically One Day in the Life of Ivan Denisovich, Aleksandr Solzhenitsyn deals with the idea that the mind is not truly free. He believed that since there is an inherent desire for approval within the human race, any thoughts that agree with the values of society cannot be deemed free thinking since the thinker could simply be searching for approval. Some critics believe that "this implies a double standard on freedom of thought," and that "freedom is inherent in the very process of thought" (Fink 1). Solzhenitsyn believed that it was nearly impossible to have truly free thoughts under the prison camp conditions described in One Day in the Life of Ivan Denisovich, or in any situation where there is an authoritarian ruler. In a pris...

Customer Service Essay

You are provided to answer the following questions either orally or written as agreed with your lecturer. Please write your answers very clearly. If you do not understand any of the questions please ask your lecturer for defined explanation Why is it necessary to clearly identify, before designing product and service offerings, customer needs, and what are some of the less obvious service aspects that might inform purchasing decisions? What are the questions that all customers ask themselves (consciously or subconsciously) before they commit to a purchase and how is the presented product/ service bundle likely to affect a customer’s purchasing decision? Being able to provide good customer service is not an innate skill. It requires that employees receive appropriate training and learn to understand their role/s with regard to customer service. This applies to those employees who are in direct contact with customers and those who have no direct contact with customers. Employees who have good customer service skills will generally encounter fewer complaints. Describe the ways in which employees can learn the skills needed to provide good customer service. In any organisation there are both internal and external customers. These  are all part of the customer–supplier chain. For the customer/ end-user to receive quality products/ services it is necessary that all aspects of the customer–supply chain meet specific quality objectives. Who actually sets these quality standards and how are they set? How can an organisation encourage suppliers—both internal and external—to participate in actively ensuring quality standards are maintained so that fewer customer complaints are likely? How can you collect customer feedback about customer service levels, their satisfaction with products and services and any complaints they might have? Identify and explain the stages that should be followed when dealing with a customer complaint. Identify and explain the steps in the problem-solving process.

To what extent and in what ways is Fitzgerald purely critical of Gatsby?

Dreams are a large part of â€Å"The Great Gatsby†, both in the wider sense and in terms of individuals, and Gatsby is the character whose dream is focussed on the most. It is difficult to tell what Fitzgerald truly thinks, due to the fact that he uses Nick as the narrator – meaning the reader finds it hard to separate their feelings. However, by looking at how he presents the characters in the novel, and the society as a whole, we can perhaps see what Fitzgerald thinks about Gatsby's dreams in the novel. Fitzgerald's views are presented ambiguously in the novel, with the comparison to the rest of society being the main point against the title views, and the presentation of Daisy and materialism perhaps being the main arguments to support the statement in the title. One way in which Fitzgerald shows his views to the reader is in his presentation of Gatsby's dream itself, otherwise known as Daisy. From the beginning of the novel, she is presented by Fitzgerald as a rather annoying, simple character who seems to have very few redeeming qualities about her other than her looks. From her simple and repeated dialogue â€Å"Do you always watch for the longest day of the year and then miss it? I always watch for the longest day of the year and then miss it†, the reader is made to feel that Daisy has very little substance to her character, with the exception of her â€Å"low, thrilling† voice. Despite the reader having a screen in front of Fitzgerald's viewpoint in terms of Nick as the narrator, who clearly Fitzgerald intends to show as somewhat drawn to Daisy, we are still able to see that the only characteristics of Daisy's that are praised seem to be superficial. Therefore, when we are told that this woman has been Gatsby's dream and who he has built his life around for the past five years, it perhaps makes us question whether Fitzgerald is trying to portray Daisy as worthwhile of this dedication. This doubt arises I feel that if Fitzgerald was applauding Gatsby's dream of Daisy, he perhaps may have presented her as a more likeable, intelligent character with qualities that could easily be admired universally. As a result of this portrayal of Daisy, I believe it shows Fitzgerald to be mainly critical of Gatsby and his dream. However, this could depend on the era that the individual is based in – readers today could find Daisy as more of an annoyance due to the change in women's roles, in that today women are far more independent and take far more responsibility than they did in the 1920's. Daisy's apparent simple nature may therefore annoy modern readers more than in the past as we are less able to understand that this was how women were expected to be in the 1920's. Nevertheless, even taking these time changes into account I believe that Fitzgerald still intended Daisy to appear perhaps lacking in typical good qualities to highlight a potential point about Gatsby's dream. However, Daisy's apparent lack of appeal as a character could be used by Fitzgerald to portray Gatsby's dream in a better light, if we look from the angle of his loyalty to Daisy. The way that Gatsby has stayed so faithful and loyal to his dream to be with Daisy, despite (in our eyes) the fact that she is not worth it, could show that Fitzgerald is praising his dream as a cause of this admirable quality in Gatsby's character. This would go against the statement that Fitzgerald is purely critical of his dreams, as it would imply that they bring out the best in people. However, the other interpretation of Gatsby's loyalty could support the title statement, as Fitzgerald at times implies that Gatsby is foolish for holding on to the memory of Daisy, and building her up to such a high status in his mind. An example of this is when Fitzgerald writes â€Å"and forever wed his unutterable visions to her perishable breath†. Although it is implied that it is Gatsby who says the words, I still believe it shows Fitzgerald's dislike of Gatsby's attitude towards Daisy by making the phrase so exaggerated – it implies that he is blinded by his past perceptions of her, in addition to the actual phrase that seems to imply Gatsby is foolish for putting all his hopes into someone who could leave him. I believe that in this way Fitzgerald is criticising Gatsby's dream because of how he holds it in his mind and how it affects him. Another aspect that could show that Fitzgerald is critical is how he links Gatsby's dream of Daisy to material objects and status. Throughout the novel, he creates the impression that these two things are intertwined in Gatsby's mind with his dream of being with Daisy. He describes her voice as â€Å"full of money†, and shows off his house to her, lingering on his wardrobe with the â€Å"pile of shirts [†¦ ] in many coloured disarray†. The first quote shows how Gatsby links Daisy with money in his mind, and as a result of this Fitzgerald makes the reader question whether it is really Daisy he wants or if it is the social status that she represents to him. The close link to materialism in his dream can also be seen in the section where Gatsby shows Daisy his shirts, where he is literally trying to prove himself to her using what he owns. They are even described as a â€Å"rich heap†, which I believe could be a play on words by Fitzgerald – obviously â€Å"rich† in terms of the colours of the shirts, but also literally â€Å"rich† as perhaps this is what the shirts mean to the characters. The description is also given as a list – the frequent repetition of the word â€Å"and† in the paragraph also implies that Gatsby is showing off as much of his material worth as he can. I think both of these things are a criticism of Gatsby's dream by Fitzgerald, as it seems as if he is trying to say that this love he has had for Daisy all these years is really fuelled by status and money – a criticism because it therefore becomes even less of a worthwhile dream. It also appears to be critical as these links would imply that Gatsby has spent all this time chasing after a somewhat empty dream, as he has money and a certain amount of status in his community. It could also give the impression that Fitzgerald feels that Gatsby may never feel that his dream has been completely fulfilled if it is status that he wishes to have. This point could be linked to Fitzgerald's overall views about dreams in America at that point, as he could be trying to say that these people who think that material objects and status will make them happy (perhaps those people who were or are enticed by a vision of the American Dream) will never be truly happy as there will always be somebody richer, more popular or at a higher status than themselves. If the reader links this point to Fitzgerald's feelings about Gatsby's dream, it would indicate that he is critical of it for the most part. A second quote that could show that Fitzgerald is critical of this intense build-up of dreams is on page 93; â€Å"No amount of fire or freshness can challenge what a man can store up in his ghostly heart†. I believe that this quote is Fitzgerald telling the reader that what is there in reality can never match our dreams – in Gatsby's case, that the real life Daisy can never live up to the image he has stored of her in his heart and mind, the realistic approach being represented by the â€Å"fire† and â€Å"freshness†. Again, I believe that this is also referring to dreams in general, and how it is so often the case that dreams are not always so amazing in reality, and can often disappoint – and could perhaps be a specific reference to the â€Å"American Dream† and how, for many people, this is not as amazing as it is built up to be when achieved. This seems critical from Fitzgerald, both of Gatsby's dream and of dreams universally as he appears to be making the point that dreams are often built up and aimed too high – perhaps giving false hope. Although there are many aspects throughout the book that indicate Fitzgerald is solely critical of Gatsby's dream, by giving us the comparison to the rest of the East Coast society, parts of the novel seem to be suggesting that this is not the case. Throughout the novel, the residents of the East and West Eggs have been presented by Fitzgerald as very materialistic – living for objects, and trivial gossip, rather than people or feelings. Mrs Wilson describes how she knew Mr Wilson wasn't right for her when she discovered he had â€Å"borrowed somebody's best suit† to get married in – showing the focus on objects rather than feelings in the society. Therefore, amongst the gossiping and whispering (for example at Gatsby's parties), to have Gatsby focused on someone and loyal to someone for an extended period of time makes for a very refreshing comparison. Fitzgerald is therefore showing to the reader how having dreams can make you a better person, and almost more real in comparison to the rest of the society, which has been portrayed as somewhat fake by Fitzgerald. In this sense, it would go against the statement that Fitzgerald is purely critical of Gatsby's dream, as this seem to be a positive side to his dreams. Another element of the novel that could be seen to contradict the title statement is also a comparison between Gatsby and the rest of the East Coast society. We are shown throughout the novel how many of the residents do not seem to care about anything, anyone or consequences of their actions. An example of this is Jordan, who confesses to Nick that she feels she can avoid being careful whilst driving because â€Å"other people will keep out of† her way. This shows a disregard for the consequences of her actions and of other people and can be seen to be representative of many of the upper class people on the East Coast – expecting everyone else to comply with the rules and regulations but disregarding them themselves. Again, in this way Gatsby is definitely a contrast – he obviously cares about something, which is the first main difference that I believe Fitzgerald wants us to see. In addition to this, Gatsby has been shown to think very carefully about the consequences of his actions – for example when he re-enters Nick's house after Daisy arrives to make it appear as if he has not been waiting. Whilst this could be seen as somewhat calculating, I believe Fitzgerald intended it as another comparison to the rest of society, as it again uplifting for the reader to see that at least one character is concerned about the effect his actions might have on others. This once more shows that the effect of Gatsby having a bigger dream and ambition in his life has led to him seemingly being portrayed as a better person. This aspect of the comparison would also contradict the title statement, as to me it seems that Fitzgerald wished for this positive difference to be shown – meaning that he would not be purely critical of Gatsby's dreams. A view that Fitzgerald seems to put across to contradict the belief that he is purely critical is when he links dreaming and dreams to vitality and life. More than once in the novel he describes Gatsby in terms of the life Daisy seems to give him – describing the â€Å"colossal vitality† of his dream and the two of them as â€Å"possessed by intense life†. Both of these quotes seem to imply that Fitzgerald dreaming is natural, and is almost what makes you human. More specifically, the way that Fitzgerald implies that reaching his dream has given Gatsby life makes it seem as if we are completed by our dreams and that finally having Daisy in his life has completed Gatsby. Considering that Gatsby has already what many people might dream of – a lot of money and a mansion, the fact that it has taken his sentimental dream based on feelings and love to give him life seems a very positive view from Fitzgerald. It also links to the earlier comparison between Gatsby and the rest of the East Coast society that we view, as this clearly shows that Gatsby puts more emphasis on emotions and feelings than many of the other people. These quotes from the book could possibly be taken as negative, as it could perhaps be seen as somewhat pathetic that Gatsby relies on somebody else (and, as mentioned earlier, particularly Daisy) to complete his happiness, meaning that Fitzgerald would perhaps view Gatsby as foolish. However, I believe that the way Fitzgerald has tried to make Gatsby's dreams and feelings seem more natural are a direct pointer to how dreaming is a part of human nature, and as such, he is not criticising Gatsby's dream at this point. Due to Fitzgerald's seeming disregard for Daisy in the novel, I believe that he is critical of Gatsby's dream to be with her. However, I believe the other aspects of his presentation linking to dreams in a wider context prevent this view from seeming as if he is purely critical of it – the way that he suggests dreams are important to human nature and separate Gatsby from the crowd imply that Fitzgerald finds dreaming admirable, to an extent. For him to be purely critical I believe that he would have to feel purely critical of dreaming in general, which I believe not to be the case. Therefore, I believe the conclusion that Fitzgerald is critical to an extent is far more feasible and takes into account the more positive aspects of dreaming that he seems to incorporate and believe in.

How Do the Authors Develop Atmosphere and Mood in the Stories The Red Room, The Signalman, The Club-Footed Grocer Essay Example

How Do the Authors Develop Atmosphere and Mood in the Stories The Red Room, The Signalman, The Club How Do the Authors Develop Atmosphere and Mood in the Stories The Red Room, The Signalman, The Club-Footed Grocer Paper How Do the Authors Develop Atmosphere and Mood in the Stories The Red Room, The Signalman, The Club-Footed Grocer Paper Essay Topic: Literature The Hound of the Baskervilles All of the authors of these stories use heavy atmosphere and mood, however they have developed it using different methods, ways and styles to develop variable psychological effects from using devices like fear, shock, surprise or an unexpected twist in the plot from unsuspected occurrences. Each of these nineteenth stories common similarity is that pathetic fallacy is used to accentuate the weather, scenarios and environments and that they are all of the same Victorian era, particularly at this time ghostly mysterious tales were very popular. The Red Room was written by H. G. Wells in the late Victorian era of the eighteenth century and was published from his Completed Stories by Saint Martins Press. It is clearly written in first person narrative shown by the opening sentence; I can assure you, said I, that it will take a very tangible ghost to frighten me This instantly shows the man to be very strong willed, this therefore helping to set an unnerving mood later on in the story, when he becomes afraid of a mysterious presence, although he is certain nothing supernatural can happen, which is hubris. In this story Wells plays upon the basic human fear of the unknown. The storys main character reasons with himself constantly, continually trying to assert and re-assert that nothing of the supernatural can happen, in a very rational way. Eventually, through the course of the story this rational behaviour gradually becomes quite erratic. My mind, however, was perfectly clear. This demonstrates that he was calm and is the base of the emotional build up to his questioning of the possibility: I postulated quite unreservedly that that nothing supernatural could happen The character states this near the start of the story showing the contrast between his gradual descent into a mentally tortured condition where he is compelled to repeatedly reassert himself; with my hand in the pocket that held my revolver with the hand is a quote that I find quite strange. He says he has a gun, feeling in his pocket to reassure himself once again, but how could he shoot at something with no physical bod y, like a spectre, for instance? Wells develops the mood in this story by a very rationalised if somewhat facetious beginning, progressing the emotionally traumatic stages of the character; calmness to query, query to worry, worry to stress, stress to fright, and fright to an unconscious amnesia like state of the man who assures us; it will take a very tangible ghost to frighten me The Signalman The Signalman was written by Charles Dickens in 1860 for the Christmas edition of the magazine All the year round. This particular issue was a ghost story special, and subsequently sold very well. The Signalman is a partially gothic tale dealing with strange apparitions. The narrator of the tale tells of his visit to a strange signal-box where he meets the eponymous character, who explains these hauntings to him. The narrator describes it as; the mental torture of a conscientious man Dickens sets a rather strange mood and atmosphere by the situation he has given to the story. It is in an isolated valley where a lot of fog, mist and dampness gathers, obscuring the view, where spooky echoes ring through the tunnel. The cutting was extremely deep, and unusually precipitous. It was made through a clammy stone, that became oozier and wetter as I went down. These weather conditions that Dickens has chosen to use as a method of setting a very uneasy atmosphere, which he manages to do quite successfully at the very beginning of the story, help to create a fearful and strange scenario. The author also makes use of pathetic fallacy to accentuate the atmospheric conditions; steeped in t he glow of an angry sunset This is a very good example of the authors use of pathetic fallacy, due the fact that a sunset cannot be angry, as it does not have any ability to be emotional because it is simply a sunset. Dickens also uses mysterious phrases repetitively. For instance; Halloa, bellow there! whilst waving an arm in the air slowly is used throughout the story triggering a mystical fear in the signalman. This sets another mysterious element in the plot. The signalman is not under stress because of lack of intelligence to understand; I had proved the man to be intelligent, vigilant, painstaking and exact; but how long might he remain so, in his state of mind? which the traveller observes and realises, then ponders the potential consequences of what might happen if the mans stress continues to build, and therefore feels concern for the signalman. This consistent worry for the Signalmans welfare is another method of how Dickens builds up tension in the story, making the reader constantly feel concerne d for him, worried in case this mental strain leads to a nervous breakdown. We know from when the traveller observes the book collection that the Signalman has in his hut that he is intelligent. He has studied mathematics and literature in his spare time as shown in the text; He had taught himself a little language showing that he knows something of English literature, or possibly a foreign language, and seems to possess a quite overall well-rounded intellect because; He had also worked at fractions and decimals, this making the reader wonder why he is a signalman and not something more prestigious. This also adds to the stories strange and mysterious ambience. Dickens also uses irony in his tale to help create a sense of tension. The most important example of this is when then the visitor, and narrator of the story, offers to stay the night with the Signalman. However his offer is refused. The reader at this point knows that because the Signalman is on his own, something is bound to happen to him. The narrator has the ability to create a potential scenario that is not actually there due to the events in the story and how he speculates. The author also uses dashes in between statements to add speed and a sense of gripping tension from inside the The Hound of the Baskervilles The Hound of the Baskervilles was written by Sir Arthur Conan Doyle in (year). He was born in Edinburgh in 1859 and died in 1930. He was a very popular author of the time writing stories for magazines, such as (example). The Hound of the Baskervilles is a much longer and more complexed tale with a far more delicately intricate plot in comparison to the other stories. This is due to the fact that is a novel of over a hundred pages contrasting with the other stories of approximately twenty pages, therefore the novel has more room to be detailed and feature lots of characters. The stories main theme is about a curse in which a giant hound kills of a member of the Baskerville family each generation and haunts the moors around the family Hall. The story is similarly written compared with The Club-Footed Grocer due to the fact that they are both written by Sir Arthur Conan Doyle. Conan Doyle conveys the mood and atmosphere through using exceptionally detailed descriptions of the surroundings, and much usage of different weather patterns to set a certain ambience, all giving out a fairly tense and mysterious effect. The author also makes use of strange characters to make suspicion arise from within the mind of the reader. When Sherlock Holmes is having the night of Sir Charles Baskervilles death explained to him, the weather is said to be damp and raw giving an image that is quite unnerving. This is using imagery with the word raw, relating it to the dead body. Holmes is portrayed as extremely observant and intelligent. This makes the reader, even in scenes that are frightening and mysterious, feel reassured because they are sure, even though they do not know what is happening, that Sherlock does, which presents a strange kept on your toes atmosphere. (unfinished) The Club-Footed Grocer The Club-Footed Grocer is a complicated story that is quite difficult to grasp. The story is mostly told through colloquialised regional dialect, which the author uses to add a mysterious mood to the slowly unfolding scenario. The eponymous character of the tale is a strange man who has a curious problem with his foot and lower leg, and is also the uncle of one of the main characters. His accent, that is difficult to place, and his strange foot help to convey a sense of mystery and uncertainty to the reader, leaving them with probing questions in the back of their mind as to the reasons why. The atmosphere of the play begins its steady crescendo when the nephew meets his uncle. The lad is very nervous and has an element of scared uncertainty about him, as he has not met his uncle before. This must make him feel very daunted at the prospect of the introduction. Unlike the nephew who is shown as quite on edge to meet his uncle, quite contrarily the uncle is shown as very comfortable to meet his nephew, however has a sense of urgency about talking to the lad as made clear by what he says; So, nephew, said he, holding out his hand to make the first introductory move come in, come in man, quick, and dont leave the door open. This gives the reader the impression that the uncle is on the run from someone, who happen to be a gang of sailors later on as the plot thickens. The fact that Conan Doyle uses diamonds in his tale is due to the fact that in this storys contemporary era, then, as like now, diamonds were considered as very precious valuable objects, making the motives for the mans crime obvious. This is what the impression of the uncle not letting something on is, and is also given away by the uncles paranoia about security; He insists upon all of the doors and windows being securely fastened, despite the fact that he lives in out a long way into the countryside. The boy would also feel quite out of place.